PENETEK TECHNOLOGY, INC. - Penetek is a Taiwan-based manufacturer specializing in the designing and manufacturing of Point of Services (POS) systems & hardware.

For the main screen and the 2nd display (D2109 and SD1000S) | Enhance Customer Experience with Penetek's POS Technology

Penetek summarized questions regarding main screen and the 2nd display, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com. Penetek provides industry-specific POS solutions for retail, hospitality, restaurants, and more. Our customizable touchscreen terminals, kiosks, and Panel PCs optimize efficiency and customer engagement.

For the main screen and the 2nd display (D2109 and SD1000S) | Penetek: POS Systems & Touchscreen Terminals Manufacturer

For the main screen and the 2nd display (D2109 and SD1000S) | troubleshooting for industrial pcs and pos solutions

For the main screen and the 2nd display (D2109 and SD1000S)

Penetek summarized questions regarding main screen and the 2nd display, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

Why LCD not powered on even though the power LED is in blue color?

Please open the system and make sure the LCD Power Cable is properly connected. For eDP type of LCD panels, please check the eDP panel is firmly connected. If it still doesn’t work, please contact the service technician.

Why my screen snowing or shaking?

Make sure LVDS Cable is connected firmly.

Why it shows a white screen when the system boots up?

Check if LVDS Cable is loose.

Why I cannot adjust the brightness of the Windows 10 quick action icon on the lower right-hand side?

Please check the LCD panel and the mainboard if they are connected with the eDP connector. If not, please adjust the brightness in the "Display" under the "System" in the Windows Control Panel.

Why the 2nd display / monitor doesn't show anything on the screen after power on?

Please check if the VGA cable is firmly connected to the VGA port on the system.

Why the 2nd display / monitor (D2109 and SD1000S) doesn't show anything on the screen after power on?

If you are using D2109, please check the VGA cable is firmly connected to the VGA port on the system. Then, check the BIOS setting if the VGA port power has been turned ON. If you are using SD1000S, please reconnect the USB cable to the USB port on the system. If it still doesn't work, please connect the 2nd USB cable to the system.

For the main screen and the 2nd display (D2109 and SD1000S) | Taiwan-Based POS Manufacturer with Global Reach

With decades of experience in the design and manufacture of POS systems and touchscreen terminals, Penetek delivers exceptional quality and functionality. Our Taiwan-based manufacturing ensures short lead times and superior reliability. We offer a comprehensive range of POS hardware, including all-in-one POS terminals, Panel PCs, Industrial PCs, kiosks, and customized solutions tailored to various industries.

As a 100% Taiwan-based manufacturer, we pride ourselves on providing long product lifecycles, extended warranties, and dedicated support. Our POS systems and touchscreen terminals are built to withstand the demands of continuous use, delivering consistent performance and exceptional value. Partner with Penetek for reliable POS hardware solutions designed to optimize your business operations.

Penetek manufactures customizable POS systems for small businesses, integrating advanced technology with over 20 years of manufacturing expertise. Specializing in efficient and reliable all-in-one POS solutions, Penetek tailors its retail POS and hospitality POS hardware to meet specific client needs, helping businesses streamline operations and boost performance. From robust POS terminal hardware to specialized configurations, Penetek's advanced point of sale hardware solutions are designed to drive business growth and ensure long-term reliability.